Our process

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Every dispute or matter is different, but our process always stays consistent. We follow a practical approach to find a solution that works for you.

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The best outcomes start with the right questions. Before any work starts, your situation needs to be properly understood, and you need to be heard. Learn more about our process below and reach out when you’re ready to work together.

Step 1

Reach out to us

Tell us about your situation through the online enquiry form on our contact page. We'll review your details and make sure we're the right fit before we go any further.

Step 2

Discovery call

We take the time to meet with you and get a clear understanding of all the facts – your story.

Step 3

Plan of action to desired outcome

We map out your options and give honest advice about what should be done and let you know what you can expect moving forward in the litigation process.

Step 4

Advice and strategy

Every legal problem has its unique challenges and has different ways to solve it. We give considered advice with a focus on practical solutions and put you in a position to make informed decisions.

Step 5

Action and resolution

All steps taken to move your matter forward is anchored to the action plan, advice and strategy adopted, and we remain focused on the desired outcome every step of the way.

Step 6

Follow through

Our working relationship with you is important. The matter might close, but the relationship doesn’t have to. We’re here as your trusted advisors when the next question comes up, and always remain in your corner.

Common Questions

Frequently asked questions

Here are some questions our clients often ask us before we start working together. Head on over to our FAQs page for more.

What should I bring to the discovery call?

Bring any documents or information relevant to your matter, such as contracts, correspondence, court documents, financial records or a timeline of key events. You do not need to have everything organised, our first conversation helps identify what matters most.

Will I receive a clear plan for my matter?

We develop an action plan tailored to your objectives, whether that involves negotiation, structuring a transaction, resolving a dispute or preparing for formal proceedings. The plan will identify priorities, expected steps and the strategy for achieving the best available outcome.

Will you keep me informed as my matter progresses?

Yes. We keep you updated on material developments, explain important decisions and remain available when questions arise. Our advice and actions remain focused on the agreed strategy and your desired outcome.

What happens after I submit an enquiry?

We review the information you provide to understand your situation and confirm whether Forbes Kirby is the right fit for your matter. If so, we will arrange an initial discussion to explore the issue in more detail.

Will I understand my options before deciding what to do?

Yes. We provide clear, practical advice about your legal and commercial options, the likely process, key risks and the next steps available. Our role is to put you in a position to make an informed decision with confidence.

Do you use artificial intelligence (AI) in your practice?

Yes, in a supporting capacity. AI-powered tools help us research more efficiently and work through information faster, which keeps us cost-effective without cutting corners on quality. The practice of law itself, however, stays firmly in human hands. Every strategic decision, legal opinion, and client interaction is handled personally by our team, guided by judgement and a genuine understanding of your matter.

View the guidelines for the Use of Generative Artificial Intelligence

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Next steps

What you can expect

You'll have direct access to a principal from day one, fixed or staged fees wherever possible, and a team that keeps you informed throughout. Tell us about your situation and we'll guide you through what happens next.
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Ownership and follow-through